What Is a TripAdvisor - Viator Supplier?

Becoming a Viator supplier connects your tours through one of the world’s largest marketplaces. As a TripAdvisor company, Viator helps tour operators increase bookings and grow their business by exposing tours and activities to hundreds of millions of travelers.

Managing those bookings across platforms can be tough—and that’s where TicketingHub comes in.

Our booking software integrates seamlessly with Viator and TripAdvisor, letting you manage all your bookings in one place. Whether they come from Viator, TripAdvisor, or your own website, TicketingHub’s channel manager makes it easy.

It's also important to understand that Viator charges a variable commission, typically around 25% of the sale price, which should be considered when planning to offer services through Viator.

Why Choose Viator and TripAdvisor for Your Tours?

Listing your tours on Viator and TripAdvisor gives you access to millions of potential customers worldwide.

Both platforms are trusted by travelers looking for reliable and exciting travel experiences, making them powerful tools to grow your business.

Here are the key benefits of using Viator and TripAdvisor:

• Global Reach: Tap into an international audience of travelers searching for tours and activities.
• Trusted Brands: Benefit from the reputation of TripAdvisor and Viator as reliable sources for booking travel experiences.
• Increased Visibility: Improve your chances of getting discovered by appearing on top-rated platforms travelers trust.
• Boosted Bookings: With more eyes on your tours, you have more opportunities to fill your schedules. Additionally, being able to accept bookings in advance maximizes tour fill rates and enhances conversion opportunities.

By integrating with Viator and TripAdvisor, you not only expand your reach but also build trust with customers, helping you secure more bookings.

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Tips for Success as a Viator Supplier

Achieving success as a Viator supplier requires attention to detail and a commitment to excellence. Here are some tips to help you succeed:

1. Respond Promptly to Bookings: Timely responses to bookings and inquiries are crucial. Prompt communication makes customers feel valued.
2. Keep Your Availability Up-to-Date: Regularly update your availability to avoid overbooking and cancellations. Accurate availability of information builds trust with customers and enhances their booking experience.
3. Use Viator’s Management Center: Viator’s Management Center is a powerful tool for managing your bookings, availability, and customer information. Utilize this tool to streamline your operations and stay organized.
4. Monitor Your Business Performance: Regularly monitor your business performance on Viator and TripAdvisor. Analyzing your performance can help you identify areas for improvement and make data-driven decisions to enhance your offerings.

How TicketingHub Helps You Manage TripAdvisor - Viator Bookings

TicketingHub simplifies your TripAdvisor and Viator bookings by bringing everything into one platform. No more switching between multiple systems—just one dashboard to manage it all.

Here’s how TicketingHub makes your booking management easier:

• Centralized Bookings: Manage Viator, TripAdvisor, direct website, and in-person bookings all from one place.
• Real-Time Updates: Get instant updates on new bookings across all channels, avoiding double-booking or missed reservations.
• Effortless Organization: Automatically track, sort, and manage booking details with ease.
• Time-Saving Integration: All TripAdvisor and Viator bookings sync directly with TicketingHub, reducing manual work.

Ready to Boost Your Bookings? Book a Free Demo!

Interested in selling more tours on Viator and TripAdvisor while streamlining booking management? TicketingHub can help you achieve that!

With our powerful integration and easy-to-use channel manager, you can manage all your bookings in one place and maximize your sales.

Get a firsthand look at how TicketingHub works by booking a free demo. Discover how our all-in-one booking software can help you manage reservations, save time, and grow your business on Viator, TripAdvisor, and beyond.

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You May Ask:

Check our blog for a more detailed discussion of how to become a Viator supplier.

What are the requirements to become a Viator supplier?

To become a Viator supplier, you must meet the following requirements:

• Liability Insurance: Mandatory for all suppliers to cover your business and activities.
• Business Registration: Your business must be registered and have a valid business license.
• Contact Details: Provide up-to-date business contact details, including your address, phone number, and email.
• Booking Information: Include detailed descriptions, starting time, itinerary, pricing, and availability for your tours.
• TripAdvisor Company Registration: Ensure your business is registered and verified on TripAdvisor for better visibility.

How do I get started with Viator?

Getting started joining Viator involves these steps:

• Join Viator: Visit the Viator website and click “Sign up” to start.
• Create an Account: Fill out the form with your company details like name, address, and contact information.
• Accept the Supplier Agreement: Review and accept Viator’s terms and conditions.
• Provide Additional Information: You may need to submit documentation like liability insurance and business licenses to complete registration.

How can I optimize my Viator listing for better results?

Follow these tips to improve your Viator listing:

• Use High-Quality Photos: Upload clear, vibrant images to showcase your tours.
• Write Detailed Descriptions: Highlight unique features and provide complete booking information.
• Set Competitive Prices: Research the market to offer attractive pricing.
• Check Availability: Keep your calendar updated to avoid last-minute bookings and overbooking.

What are some tips for success as a Viator supplier?

To achieve success, focus on the following:

• Respond Promptly: Answer booking requests quickly to secure more deals.
• Keep Availability Updated: Regularly update your calendar to prevent overbooking.
• Use the Viator Management Center: Leverage this tool to log and manage bookings, payments, and customer requests.
• Monitor Performance: Regularly review your performance on Viator and TripAdvisor to make improvements based on reviews and search results.

What is Viator's cancellation policy?

Viator generally allows last-minute cancellations up to 24 hours before a particular tour. Keeping your availability updated ensures customers have accurate booking information.

How much is Viator’s commission fee?

Viator charges a 25% commission per booking. That’s why we highly recommend promoting more direct bookings over OTA sales.

Learn more about how to strategically sell tours with OTAs in our blog.

How does TicketingHub help with Viator and TripAdvisor bookings?

TicketingHub integrates directly with Viator and TripAdvisor, allowing you to manage bookings from both platforms in one place. Our channel manager simplifies the process and keeps everything organized.

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